Welcome to our Frequently Asked Questions (FAQ) page! Here, you'll find answers to common queries about our products and services. If you have any additional questions or need further assistance, feel free to reach out to our support team. We're here to help!
Leo Informatique is a premier IT solutions provider with over 30 years of experience in the industry. We specialize in a wide range of IT services, including networking solutions, computing hardware, surveillance systems, and maintenance and support.
Our office and workshop are strategically located in Byculla (W), equidistant from Byculla and Mahalaxmi railway stations, making it convenient to dispatch engineers and coordinate services across Mumbai.
Our mission is to empower individuals and businesses with reliable and innovative IT solutions, ensuring seamless integration of technology into daily operations. Our vision is to be a trusted partner in the digital journey, providing cutting-edge technology solutions with exceptional service and support.
We offer a comprehensive range of networking solutions, including structured cabling, firewalls, UTM, routers, Wi-Fi access points, and more, designed to enhance connectivity and security for your business.
Structured cabling provides a reliable and scalable infrastructure that supports the continuous flow of information, ensuring efficient and organized communication across your business network.
We provide a wide range of computing hardware, including servers, workstations, PCs, laptops, and peripherals. Our solutions cater to various business needs, from basic office tasks to high-performance computing.
Yes, we offer customized hardware solutions tailored to your specific requirements, ensuring that you get the most suitable and efficient technology for your business.
We offer advanced surveillance solutions, including analogue and IP CCTV systems, designed to protect your assets and ensure the safety of your premises. Our systems feature high-resolution imaging, night vision, remote monitoring, and advanced analytics.
Yes, our IP CCTV systems allow for remote monitoring, enabling you to access live footage and recorded videos from any device with an internet connection.
We offer a range of maintenance and support services, including annual maintenance contracts (AMC), on-call services, repairs, upgrades, and technical support. Our services ensure your IT infrastructure remains in optimal condition.
Our AMC includes regular preventive maintenance visits, priority support, and cost-effective solutions to keep your IT systems running smoothly and efficiently.
Yes, we offer repair services for a wide range of IT hardware, including servers, laptops, PCs, printers, networking equipment, and peripherals.
Absolutely! We provide customized upgrade solutions to enhance the performance and capabilities of your existing hardware, including upgrades to processors, memory, storage, and more.
You can contact us via phone (022 49707253 / 022 46038813), email (aginwala@leoinformatique.com), or through our website. Our support team is available to assist with any queries or technical issues you may have.
Our operating hours are Monday to Saturday from 9:30 AM to 6:00 PM. For urgent support outside of these hours, please contact us through our emergency support line.
Yes, we offer training sessions to help you and your team effectively use and manage our products and services, ensuring you get the most out of your technology investments.
Yes, we provide IT consultancy and strategy planning services to help you align your technology with your business goals, ensuring efficient and effective use of IT resources.